Privacy policy

At Blue Crystal Boutique, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: When you place an order, create an account, or contact us, we may collect information such as your name, email address, shipping and billing addresses, phone number, and payment details.
  • Order Information: This includes information related to the products you purchase and any additional details required to process your order.
  • Device Information: We collect information about the device you use to access our website, including IP address, browser type, and operating system, for analytical and security purposes.

2. How We Use Your Information

We use your personal information in the following ways:

  • Order Processing: To process, fulfill, and track your orders, as well as send you order confirmations and updates.
  • Customer Support: To respond to your inquiries, process returns, exchanges, or refunds, and provide ongoing customer support.
  • Marketing: With your consent, we may send you marketing emails or updates about promotions, new products, or special offers.
  • Improving Our Services: We use device and order information to improve our website functionality, enhance user experience, and optimize marketing campaigns.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us with:

  • Payment Processing: To securely process your payments through our website.
  • Shipping and Delivery: To ensure that your order is delivered to the correct address.
  • Marketing and Advertising: To help us run email campaigns or manage targeted advertising (with your consent).

These third parties are required to protect your information and only use it for the specific services they provide to us.

4. Security of Your Information

We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include encryption of payment information, secure servers, and restricted access to personal data.

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You may request that we correct or update any incorrect or outdated information.
  • Deletion: You have the right to request that we delete your personal information, except where we are required to retain it for legal or administrative purposes.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in any of our communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior on our website. This helps us improve our website, personalize your shopping experience, and deliver targeted advertising. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your personal information with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the date of the most recent update will be indicated at the top of this policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at: