Frequently-asked questions

Blue Crystal Boutique

What are the delivery times?
- We try to place your order as soon as possible.
To be clearer, your order has a period of 3 days to process. It's up to you if you choose our standard or express shipping. If you choose the standard it is from 3 to 8 days of delivery. If you choose our express shipping, it will arrive no more than 3 days.

What do I do if I want to return a product?
- If you are not satisfied with your purchase, full price items or items using discount codes may be returned for a store credit as we do not refund for change of mind or wrong size.
Here we leave you a link so that you can proceed to return the product. https://bluecrystalboutique.returnscenter.com/ 

Who takes care of my order once it has been sent by mail?
- Normally works with USPS.

How I can contact with Blue Crystal?
- If you have any other questions, you can contact us at our email:

Where is Blue Crystal Boutique located?
- We are located in Los Angeles, California.

Is there a Blue Crystal boutique I can visit?
- Blue Crystal Boutique is exclusively based online only. 

What is Blue Crystal Boutique?
- Blue Crystal is a bold fashion online store with a dreamy attitude. Our mission is to provide each woman with fashion pieces that make her feel more powerful, attractive and confident, sharing the passion for sustainable fashion.